Privacy Policy for Ashburn Garage Door Repair
Last updated: 02.01.2023
At Ashburn Garage Door Repair, we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal data when you visit our website or utilize our services.
Information Collection and Use
When you use our website to inquiry about services, schedule appointments, or make payments, we collect the following types of personal information:
- Name
- Address
- Phone Number
This information is used to:
- Schedule and fulfill requests for garage door repair and installation services.
- Communicate necessary service details, provide quotes, and address service-related inquiries.
- Process online payments securely.
- Send newsletters and promotions to subscribed users.
- Support your customer service inquiries through live chat.
- Improve our website functionality and service quality through visitor behavior analytics.
Data Retention
Your personal data will be retained for no longer than is necessary for the purposes set out in this policy, except where we are legally required to retain it for longer periods. Typically, we maintain:
- Service-related data for a period necessary to carry out the services provided and for subsequent follow-ups.
- Communication records for up to 7 years for legal, regulatory, or claims purposes.
- Payment records for durations required by tax, accounting, and anti-fraud regulations.
- Analytics data in aggregated or anonymized form indefinitely.
Data Sharing and Disclosure
Ashburn Garage Door Repair collaborates with trusted third parties to facilitate payment processing, email communications, live chat support, and for the use of analytics services. These entities are provided with only the information necessary to perform their specific services.
We may also share your personal data:
- When required by law or to respond to legal process.
- To protect our rights and property, or the safety of our employees or others.
We do not sell personal data to third parties.
Legal Compliance
Our Privacy Policy adheres to the GDPR, CCPA, COPPA, and other relevant privacy laws and regulations. We are dedicated to safeguarding your privacy rights and ensuring transparency in our data handling practices.
Security Measures
We employ industry-standard security measures to protect your information from unauthorized access, use, alteration, or destruction.
Your Privacy Rights
You have the right to:
- Inquire about the personal data we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your personal data, when appropriate.
- Restrict the processing of your personal data, under certain conditions.
For any privacy-related concerns or requests, please contact us at 571-496-9395.
Changes to Privacy Policy
We may update this Privacy Policy to reflect changes to our data practices. If we make any significant changes, we will notify you through the website or via email.
Acceptance of This Policy
By using our website and services, you signify your agreement to this Privacy Policy. If you do not agree to the policy, please do not use our services.
For further information or questions regarding our privacy practices, please contact us at
43761 Parkhurst Plaza Ashburn, VA 201475470
Sunday – Friday 24/7
Saturday 8am-6pm
Ashburn Garage Door Repair is committed to ensuring that your privacy is protected. Thank you for trusting us with your personal data.